Frequently Asked Questions

Payments / Booking

HOW DO I MAKE PAYMENT TO SECURE A LESSON SLOT?


SINGLE LESSONS - Card on our 'Make a Payment' page. - Paypal on our 'Make a Payment' page. - Online Banking / BACS Transfer - Cash (at the end of a lesson, in advance for the next) - Card (at the end of a lesson, in advance for the next) - Cheque (at the end of a lesson in advance for the next) LESSON PACKAGES - Card on our 'Make a Payment' page. - Online Banking / BACS Transfer - Cash (at the end of a lesson, in advance for the next) - Card (at the end of a lesson, in advance for the next) - Cheque (at the end of a lesson, in advance for the next)




HOW DO I PURCHASE A GIFT VOUCHER?


The 'Make a Payment' page on our site allows you to pay by card or Paypal. Or email us (info@rachlumbvocaltuition.co.uk) for Online Banking / BACS details. Please contact us first before buying a Gift Voucher. Please note - when purchasing a Gift Voucher, we may only have a limited amount of available lesson slots.





My Lessons

WHAT DO I NEED TO BRING TO MY LESSONS?


Essentials - Yourself! Extras - A bottle of water - Straw to sing with. - USB Stick / CD - Gift Voucher (If applicable)




WHEN SHOULD I ARRIVE?


Please make sure to arrive at the lesson time agreed or no earlier than 5 minutes before your scheduled lesson time. This is just to ensure there is no disruption of another lesson. When you arrive, please take a seat and wait for your scheduled lesson time. If you arrive any earlier, you may not be able to get in the building straight away due to another lesson taking place. If you are running late, please contact Rachel either by call / text 07960610348.




WHAT SHOULD I PREPARE FOR MY FIRST LESSON?


Don't worry! The first lesson is all about getting to know you and your voice! We will go through some vocalises and warm ups tailored to you, and possibly look at a song. Please have a think about a song you would like to sing, its great for me to hear how you are currently singing and what you are currently doing with your voice! We will make goals for each individual lesson and long-term, and aim to achieve these in every session!




I'M A BEGINNER, ARE LESSONS SUITABLE FOR ME?


Yes!! Everybody has to start somewhere! We regularly work with singers from very diverse backgrounds, some who have never sang before, to others who work within the industry. It doesn't matter where you are on your singing journey, we will be here to guide you along the way!




I'M A PARENT, CAN I SIT IN DURING THE LESSON?


We recommend that the lessons are one-to-one. This is because we have found this to be more beneficial to the students development. Singing is a very personal thing and sometimes students can feel embarrased at first. Somebody watching can sometimes add to this, or be a distraction. We want to make sure students are comfortable and relaxed at the studio so we can learn more! Although, if you would like to sit in, this is ok! Lessons are also recorded if the student wishes, for practice purposes. So you will get a copy of the lesson to listen back to!




ONLINE LESSONS ?


Online Lessons have the same format and are as beneficial as in-person lessons. I regularly have online sessions with teachers from all around the world! You can have lessons in the comfort of your own home, using a laptop, ipad or even just your mobile phone! All you need is a camera and microphone to get started! If you would like an online lesson, these can be done via - ZOOM (RECOMMENDED) - SKYPE SKYPE Username is rach_lumb. Please add me in advance of your lesson.





Contacting Us

OPENING HOURS


Monday - 13:00-21:00 Tuesday - 12:00-21:00 Wednesday -12:00-21:00 Thursday -12:00-21:00 Friday - CLOSED Saturday - 9:00-17:00 Sunday - CLOSED




HOW CAN I CONTACT YOU? WHERE ARE YOU BASED?


Email - info@rachlumbvocaltuition.co.uk Phone / text - 07960610348 Room 22, The Business Works, 1 Industry Road, Heaton, Newcastle upon Tyne, NE6 5XB





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The Business Works, 1 Industry Road, Heaton, Newcastle upon Tyne NE6 5XB

07960 610 348

info@rachlumbvocaltuition.co.uk

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(C) Rach Lumb Vocal Tuition 2018